ComusThumbz Documentation
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Admin Footer

 

What This Page Does

The admin footer appears at the bottom of every page in your admin panel. It gives you a place to leave notes and comments on any page, report bugs directly to the ComusThumbz support team, find help resources, and view your license information. Think of it as your built-in notepad, help desk, and support center rolled into one.

[Screenshot: page-overview]

How to Get Here

The footer is automatically available at the bottom of every admin panel page. Scroll down past the main content of any page and you will see a row of tabs.

Understanding the Page

When you scroll to the bottom of any admin page, you will see a tabbed bar with up to four tabs. Click any tab to open that section.

The Tabs

Tab What It Is For
Comments & Discussion Leave notes and have conversations about the current page
Report Bug Tell the ComusThumbz team about a problem you found
Help Resources Find links to documentation, forums, and support
License Info View your license key and registered domain (only shows if you have a license)
Tip: The footer remembers which tab you last used. When you move to another page, it opens the same tab automatically.

[Screenshot: annotate-ftr-tabs]

Common Tasks

How to Post a Comment

Use comments to leave yourself notes, reminders, or instructions about a specific page. Comments are tied to the page you are on, so each page has its own separate conversation.

  1. Scroll to the bottom of any admin page.
  2. Click the Comments & Discussion tab.
  3. Type your comment in the text box.
  4. Click Post Comment.
  5. Your comment appears in the list above the text box.

 

Tip: Comments are a great way to leave notes for yourself or other administrators. For example, you might note "Updated the homepage banner on March 5th" on the banner management page.

 

[Screenshot: annotate-ftr-comments]

How to Edit a Comment

You can update a comment you previously posted.

  1. Find your comment in the Comments & Discussion tab.
  2. Click the edit link next to your comment.
  3. Make your changes in the text box that appears.
  4. Click Update This Comment.
  5. You are returned to the original page with your updated comment.

 

Note: You can only edit your own comments unless you are a site administrator.

 

How to Delete a Comment

  1. Find the comment you want to remove in the Comments & Discussion tab.
  2. Click the delete link next to the comment.
  3. A confirmation popup asks if you are sure. Click OK to confirm.

 

Warning: Deleting a comment is permanent and cannot be undone. Make sure you really want to remove it before confirming.

 

How to Report a Bug

If something is not working correctly in your admin panel, you can send a bug report directly to the ComusThumbz support team.

  1. Scroll to the bottom of the page where you found the problem.
  2. Click the Report Bug tab.
  3. Fill in the form:
  • Bug Title -- Write a short summary of the problem (for example, "Video thumbnails not generating").
  • Category -- Pick the area that best matches your issue:
  • Installation Issues
  • Configuration Problems
  • Thumbnail Generation
  • Gallery Display
  • Admin Panel
  • Other
  • Priority -- Choose how urgent the problem is:
  • Low -- A minor issue that does not stop you from working
  • Medium -- A normal issue that should be fixed soon
  • High -- An important issue affecting your site
  • Critical -- Your site is broken or unusable
  • Detailed Description -- Explain the problem fully. Include what you were doing, what happened, and what you expected to happen instead.
  1. Click Submit Bug Report.
  2. A confirmation message appears with a report number you can use to track your issue.

 

Tip: The more detail you include in your bug report, the faster the support team can help you. Try to include the exact steps that cause the problem so they can reproduce it on their end.

 

 

Note: Some technical details like your software version and the page where you found the bug are automatically included with your report. You do not need to look these up yourself.

 

 

Warning: You need a valid license key to submit bug reports. If you see a message saying your license key was not found, check your license settings or contact support by email.

 

[Screenshot: annotate-ftr-bug-report]

How to Access Help Resources

  1. Click the Help Resources tab.
  2. Choose from the available links:
  • Wiki Manual -- Opens the full ComusThumbz documentation in a new tab
  • Support Forums -- Opens the community forums where you can ask questions and find answers from other users
  • License Dashboard -- Opens your license management page where you can view and manage your ComusThumbz license
  • Email Support -- Opens your email program to send a message to the support team

 

Note: All help links open in a new browser tab so you do not lose your place in the admin panel.

 

The Help Resources tab also shows:

  • Response Time -- Support typically responds within 24 hours.
  • License Support Status -- Shows whether your license is active or not found.

 

[Screenshot: annotate-ftr-resources]

How to View Your License Information

  1. Click the License Info tab (this tab only appears if you have a license key set up).
  2. You can see:
  • Your license key (partially hidden for security)
  • Your registered domain
  • Your contact email
  1. Click Open License Dashboard to manage your license on the ComusThumbz website.

[Screenshot: annotate-ftr-license]

Demo Mode

If your site is running in demo mode, the footer switches to read-only. You will see an orange banner at the top of the footer letting you know. In demo mode:

  • You cannot post, edit, or delete comments
  • You cannot submit bug reports
  • License details are hidden for security

 

Note: Demo mode is used for demonstration sites. If you see the demo banner on your own site and did not expect it, contact your system administrator.

 

Tips for New Users

 

Tip:
  • Use the Comments tab to leave reminders for yourself about changes you made on a page. It is like having sticky notes on every page of your admin panel.
  • When reporting a bug, always describe what you expected to happen versus what actually happened. This helps the support team understand the problem quickly.
  • Bookmark the Wiki Manual from the Help Resources tab. It is the most complete source of information about running your site.
  • If you are unsure which bug category to choose, select Other and describe the issue in detail.

 

Troubleshooting

Comments are not saving when I click Post Comment

What you see: You type a comment and click Post Comment, but the comment does not appear.

How to fix it:

  1. Make sure you are logged into the admin panel (try refreshing the page).
  2. Check that you typed something in the comment box -- empty comments cannot be posted.
  3. If the problem continues, try logging out and logging back into the admin panel, then try again.
  4. If it still does not work, contact support for help.

 

Bug report says my license key was not found

What you see: A message appears saying your license key is missing or not found when you try to submit a bug report.

How to fix it:

  1. Go to the Help Resources tab and check whether your license status shows as Active or No License Found.
  2. If it shows No License Found, your license may not be set up yet. Contact support at support@comusthumbz.com for assistance.
  3. You can also email support directly to report your bug while the license issue is being resolved.

 

Tabs are not switching when I click them

What you see: Clicking on a tab does nothing, or the content does not change.

How to fix it:

  1. Try refreshing the page in your browser.
  2. Try clearing your browser cache (press Ctrl+Shift+Delete on most browsers).
  3. Try a different web browser to see if the problem is browser-specific.
  4. If the issue continues, report it to support via email at support@comusthumbz.com.

 

What you see: Other people's comments show up but you do not see options to edit or delete them.

How to fix it:
This is normal. You can only edit or delete your own comments. Site administrators can delete any comment. If you need a comment removed that you did not write, ask a site administrator to delete it.

Page When to Use It
Admin Header The header at the top of every admin page contains your main navigation menu
Help Resources (external) Visit the Wiki Manual or Support Forums for in-depth guides on any topic

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