What This Page Does

This page lets you see and manage everyone who has signed up on your site. You can browse all your users, search for specific people, filter by account status or type, and quickly jump to any user's profile to make changes. It is your central hub for keeping track of who is on your platform.

[Screenshot: page-overview]

How to Get Here

Navigate to Admin Panel > Users > All Users

Understanding the Page

When you open User Management, you will see three main areas: a statistics bar at the top, a filter bar in the middle, and the user list below.

Statistics Bar

At the very top, you will see seven quick-glance cards that give you an instant snapshot of your user base:

Filter Bar

Below the statistics, you will find a row of search and filter options that let you narrow down the user list. There is a search box, three dropdown filters, and two buttons (Search and Clear).

User List

The main area of the page displays your users. You can view them in two ways:

• List View -- A table showing one user per row with columns for their details. This is the default and works best when you need to scan through many users quickly.
• Card View -- Visual cards arranged in a grid, each showing a user's avatar, name, and key information. This works well for a more visual overview.

Click the view toggle icons in the toolbar to switch between them.

[Screenshot: view-toggle]

Common Tasks

How to View All Your Users

1. Go to Admin Panel > Users > All Users.
2. The page displays all users, starting with the most recently registered.
3. Scroll through the list or use the page navigation at the bottom to move between pages.
4. Glance at the statistics bar for a quick summary of your user base.

How to Search for a Specific User

Use this when you need to find a particular person by their username or email address.

1. Type the username or email (or just part of it) into the Search box.
2. Click the Search button or press Enter.
3. The list updates to show only matching users.
4. The toolbar shows how many results were found.

How to Filter Users by Account Status

Use this to see only users with a specific account status.

1. Click the Account Status dropdown.
2. Select one of the following:

• All Statuses -- Show everyone
• Active -- Users whose accounts are working normally
• Suspended -- Users whose accounts have been temporarily paused
• Banned -- Users who have been permanently removed from the site
• Pending -- Users who have not yet activated their account

1. Click Search to apply the filter.

How to Filter Users by Account Type

Use this to see only users of a specific membership level.

1. Click the Account Type dropdown.
2. Select one of the following:

• All Types -- Show everyone
• Free -- Standard free accounts
• Premium -- Paid subscribers
• VIP -- VIP members
• Creator -- Content creators
• Moderator -- Site moderators
• Admin -- Administrators

1. Click Search to apply the filter.

How to Filter by Email Verification

Use this to find users who have or have not confirmed their email address.

1. Click the Email Verified dropdown.
2. Select Verified or Not Verified.
3. Click Search to apply.

How to Combine Multiple Filters

You can use several filters at the same time to narrow your results even further.

1. Set values in the Search box, Account Status, Account Type, and Email Verified dropdowns as needed.
2. Click Search. Only users matching all of your criteria will appear.
3. To start over, click the Clear button. This removes all filters and shows every user again.

How to Open a User's Profile

When you need to view or edit a specific user's account details:

1. Find the user in the list or card view.
2. Click anywhere on their row (in list view) or their card (in card view).
3. You will be taken to that user's detail page where you can view their full profile and make changes.

[Screenshot: user-details-link]

How to Change How Many Users Show Per Page

1. Look for the Show: dropdown in the toolbar area.
2. Select 10, 25, 50, or 100.
3. The page reloads with your chosen number of users per page.

How to Switch Between Card and List View

1. In the toolbar, click the grid icon for Card View or the list icon for List View.
2. The view switches instantly.
3. Your preference is remembered automatically, so the next time you visit this page, it will use the same view.

How to Find Users Waiting for Identity Verification

1. Check the Pending Verification card in the statistics bar to see how many are waiting.
2. In list view, look for the Verification column. Users with a blue "Pending" label need to be reviewed.
3. Click on a user's row to open their profile, where you can review and approve or reject their identity verification.

How to Go to Creator Management

1. Click the Manage Creators button in the page header (at the top right of the green banner).
2. This takes you to the dedicated creator management page.

How to Access Feature Toggles

1. Click the Feature Toggles button in the page header.
2. This takes you to the page where you can turn site features on or off.

What the Badges Mean

Throughout the page, you will see colored badges next to each user. Here is what they mean:

Account Status Badges

Account Type Badges

Verification Badges

Other Indicators

• A checkmark icon next to a username means that user has verified their email address.
• A Creator badge appears for users who are registered as content creators.
• In card view, the avatar color indicates the user's role: green for regular users, purple for creators, and red for administrators.

Pagination

When you have more users than fit on one page, navigation controls appear at the bottom:

• Use the arrow buttons to move forward or backward one page at a time.
• Use the double-arrow buttons to jump to the first or last page.
• Click a page number to go directly to that page.
• All your current search terms and filters are preserved as you navigate between pages.

Tips for New Users

Best Practices

Daily Routine

1. Check the statistics bar for your key numbers -- total users, new sign-ups, and online activity.
2. Review new registrations by checking the "New Today" count and looking for any suspicious usernames or email patterns.
3. Process pending verifications so users are not left waiting.
4. Monitor online activity to understand when your site is busiest.

Handling Problem Users

Creator Verification Workflow

1. A user applies to become a creator on your site.
2. They submit their identity verification documents.
3. You will see the Pending Verification count increase in the statistics bar.
4. Find the user and open their profile to review the documents.
5. Approve or reject the verification.
6. Once approved, the user can start creating content on your platform.

Troubleshooting

No users are showing up on the page

What you see: The page loads but the user list is empty, or you see an error message.

How to fix it:

1. Refresh the page.
2. If the page still shows no users, there may be a connection issue. Contact your hosting provider or site administrator for assistance.

Search returns no results even though you know the user exists

What you see: You searched for a user but the list comes back empty.

How to fix it:

1. Click the Clear button to remove all filters.
2. Double-check the spelling of the username or email you searched for.
3. Try a shorter search term. For example, instead of searching for a full email address, try just the first few characters of the username.
4. Make sure the status and type dropdowns are set to "All Statuses" and "All Types" so filters are not hiding the user.

The statistics numbers seem wrong

What you see: The counts in the statistics cards do not match what you expect.

How to fix it:

1. Refresh the page. The statistics are calculated fresh each time the page loads.
2. Remember that the statistics bar always shows totals for your entire site, not just the users currently shown in the filtered list.

Your view preference is not being remembered

What you see: You switch to card view, but the next time you visit the page it shows list view again.

How to fix it:

1. Make sure your browser is not in a private or incognito mode, as these modes can prevent preferences from being saved.
2. Check that your browser allows websites to store data locally.
3. If the issue persists, list view will be used as the default. You can switch manually each time you visit.

Clicking on a user does nothing

What you see: You click on a user's row or card, but their profile does not open.

How to fix it:

1. Try clicking directly on the View Details button (the eye icon) instead of the row.
2. Refresh the page and try again.
3. If the problem continues, your admin session may have expired. Log out and log back in.

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