What This Page Does

This page gives you full control over an individual creator's account. You can view and edit their profile, browse their posts and media, review their earnings and withdrawal requests, manage their subscribers and subscription packages, read their direct messages, and adjust their monetization settings. Think of it as the command center for managing everything about one specific creator.

[Screenshot: creator-detail-overview]

How to Get Here

1. Navigate to Admin Panel > Creator > Creator Management.
2. Click on the creator you want to manage.

Their detail page opens with all of their information organized into tabs.

Understanding the Page

When you open a creator's detail page, you see several areas.

Profile Header

At the top of the page you see the creator's cover image (or a green gradient if they have not uploaded one), their profile picture, display name, username, and status. Key details like their email address, join date, and last login are shown here as well.

You also see quick-action buttons:

• User Account -- Opens the full user account management page for this person.
• Suspend / Activate -- Pause or restore this creator's access.
• Verify / Unverify -- Add or remove the verification badge next to their name.
• Add Tokens -- Give this creator tokens with a reason on record.
• Live / Offline -- If the creator is currently live streaming, this button glows green and opens the live stream monitor in a new window. If they are offline, the button is grayed out.

Statistics Row

Below the header you see six summary cards:

Tab Navigation

The rest of the page is organized into nine tabs. Click any tab name to switch between them:

• Profile -- Edit the creator's name, username, bio, and status.
• Posts -- Browse and manage all of the creator's posts.
• Media -- View all uploaded images, videos, and audio in a gallery.
• Earnings -- See earnings summaries and handle withdrawal requests.
• Subscribers -- View the list of people subscribed to this creator.
• Tips -- Review all tips this creator has received.
• Packages -- Manage the subscription packages the creator offers.
• Chats -- Read the creator's direct message conversations.
• Settings -- Configure pricing, revenue splits, and payout details.

Common Tasks

How to Suspend a Creator

Use this when a creator violates your site's rules and you need to temporarily block their access.

1. Open the creator's detail page.
2. Click the Suspend button in the profile header area.
3. Confirm when prompted.

The creator's status changes to "Suspended" and they can no longer access their creator dashboard, receive new subscriptions, or post content.

How to Reactivate a Suspended Creator

1. Open the suspended creator's detail page.
2. Click the Activate button in the profile header area.
3. Confirm when prompted.

The creator regains full access immediately.

How to Verify a Creator

Verification adds a badge next to the creator's name, which builds trust with your site's users.

1. Open the creator's detail page.
2. Click the Verify button in the profile header area.
3. Confirm when prompted.

How to Remove Verification

1. Open the creator's detail page.
2. Click the Unverify button in the profile header area.
3. Confirm when prompted.

The badge is removed from the creator's public profile immediately.

How to Edit a Creator's Profile

1. Open the creator's detail page.
2. Click the Profile tab.
3. Update any of the following fields:

• Creator Name -- The display name visitors see.
• Username -- The unique @username.
• Bio -- A short biography shown on their public profile.
• Status -- Set to Active, Pending, or Suspended.
• Verification Status -- Set to Verified or Not Verified.

1. Click Save Changes.

How to Add Tokens to a Creator's Account

Use this to reward a creator with bonus tokens, make adjustments, or fulfill a promotion.

1. Click the Add Tokens button in the profile header area.
2. Enter the number of tokens in the Amount field.
3. Type a reason in the Reason field (for example, "Contest winner" or "Promotional bonus").
4. Click Add Tokens.

The creator's token balance updates immediately.

How to Review and Delete a Post

1. Click the Posts tab.
2. Browse through the creator's posts. Each post card shows a preview, the post type (text, image, video, audio, mixed, poll, or merchandise), and basic statistics.
3. Click View on any post to open a detailed popup.
4. In the popup you can see the full content, all media, statistics, and comments.
5. To delete the post, click Delete Post at the bottom of the popup and confirm.

How to Delete a Comment on a Post

1. Click the Posts tab and open a post by clicking View.
2. Scroll down to the Comments section in the popup.
3. Click the delete button next to the comment you want to remove.
4. Confirm the deletion.

How to Browse a Creator's Media

1. Click the Media tab.
2. Use the filter buttons at the top to narrow by type: All, Images, Videos, or Audio.
3. Click any thumbnail to open it in a full-screen viewer.
4. Use the left and right arrows (or your keyboard arrow keys) to move between items. Press Escape to close the viewer.

How to Review Earnings

1. Click the Earnings tab.
2. At the top you see three summary numbers:

• Total Earned -- Lifetime earnings.
• Current Balance -- What is available for withdrawal.
• Withdrawn -- How much has already been paid out.

1. Below that, the Earnings History table shows a day-by-day breakdown of income from subscriptions, tips, and pay-per-view sales for the last 30 days.

How to Process a Withdrawal Request

When a creator requests a payout, it appears in the Withdrawal Requests section of the Earnings tab.

1. Click the Earnings tab.
2. Scroll down to Withdrawal Requests.
3. Review the request details: date, amount, payment method, and current status.
4. Click Approve to accept the request, or Reject to deny it.
5. Confirm your choice.

How to View Subscribers

1. Click the Subscribers tab.
2. You see a table of people subscribed to this creator, showing their username, email, subscription package, price paid, start date, expiration date, and status.
3. To cancel a subscription, click the red cancel button in the Actions column and confirm.

How to Review Tips

1. Click the Tips tab.
2. You see a table of all tips the creator has received, showing who sent each tip, the amount, any message attached, and the date.

How to Manage Subscription Packages

Creators can offer different subscription packages (for example, a basic monthly plan and a premium plan).

1. Click the Packages tab.
2. You see all packages the creator offers, with their name, price, duration, whether they auto-renew, and their current status.
3. To temporarily disable a package, click the pause button. Visitors will no longer be able to purchase it.
4. To re-enable a disabled package, click the play button.
5. To edit a package's details, click the edit button.

How to Read a Creator's Direct Messages

Use this to monitor conversations for policy violations or to investigate disputes.

1. Click the Chats tab.
2. You see a list of conversations. Each row shows the two participants, the last message preview, and badges for unread or reported messages.
3. Click on a conversation to open it.
4. Read through the messages. Messages flagged as reported are highlighted with a yellow warning banner.
5. To delete an entire conversation, click Delete Conversation at the bottom and confirm.
6. Press Escape or click outside the chat window to close it.

How to Change Monetization Settings

1. Click the Settings tab.
2. Under Monetization Settings, you can adjust:

• Monthly Subscription Price -- The default price (in tokens) fans pay for a monthly subscription.
• Minimum Tip Amount -- The smallest tip (in tokens) a fan can send.
• PPV Enabled -- Whether this creator can sell pay-per-view content (Yes or No).

1. Click Save Settings when finished.

How to Set a Custom Revenue Split

By default, all creators share revenue with your platform at the same rate. You can give an individual creator a different split (for example, to reward a top performer).

1. Click the Settings tab.
2. Scroll to Revenue Split Settings.
3. Change Use Custom Split from "Use Global Setting" to "Custom Split."
4. Enter the platform fee percentage. The creator's share updates automatically so you can see the breakdown.
5. Click Save Settings.

How to Update Payout Settings

1. Click the Settings tab.
2. Scroll to Payout Settings.
3. Set the preferred Payout Method: PayPal, Bank Transfer, Cryptocurrency, or Check.
4. Enter the Payout Email if using PayPal.
5. Set the Minimum Withdrawal amount (the fewest tokens the creator must have before requesting a payout).
6. Add any extra payout details in the Payout Details field if needed.
7. Click Save Settings.

What Changes Look Like on Your Site

When you make changes on this page, they affect what your site visitors see on the creator's public profile.

Tips for New Users

Troubleshooting

The creator's page will not load

What you see: You click on a creator but get an error message or are sent back to the creator list.

How to fix it:

1. Go back to Admin Panel > Creator > Creator Management.
2. Check that the creator still appears in the list.
3. Click on them again. If the problem continues, try refreshing your browser.

Posts are not showing up in the Posts tab

What you see: The Posts tab says "No Posts Yet" even though the creator has published content.

How to fix it:

1. Refresh the page.
2. If posts still do not appear, the creator may not have published any posts yet. Check with the creator directly.
3. If the issue persists, contact your technical support team.

Earnings numbers look wrong or are missing

What you see: The Earnings tab shows zero or incomplete data.

How to fix it:

1. Earnings data updates automatically on a regular schedule. If the creator just started earning, wait a few hours for the numbers to refresh.
2. If earnings still appear missing after 24 hours, contact your technical support team to check that background processes are running correctly.

Media thumbnails are not loading

What you see: The Media tab shows blank boxes or broken image icons instead of thumbnails.

How to fix it:

1. Try refreshing the page.
2. If the issue continues, the media files may have been moved or deleted from your storage. Contact your technical support team for assistance.

Error message appears when saving profile or settings

What you see: A red error message after clicking Save Changes or Save Settings.

How to fix it:

1. Check that all required fields are filled in.
2. Make sure the username is unique (not used by another creator).
3. Try saving again. If the error persists, contact your technical support team.

Messages will not load in the Chats tab

What you see: Clicking on a conversation shows a loading spinner that never finishes, or an error message.

How to fix it:

1. Refresh the page and try again.
2. If the problem continues, contact your technical support team.

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